What should pet sitters and pet owners do if a Pet Parent's pet is injured?

  • - We recommend that all PetBacker pet sitters ask their customers to fill out information forms (incl vet details, etc) and an emergency contact before starting a booking, so that everyone is prepared and in case the owner is not available for any reason.
  • - In the unlikely event that the guest pet is injured, the pet sitter should always try to contact the pet owner, or their emergency contact, before any treatment is sourced.
  • - Pet sitters should always try to resolve the issue directly with pet owners. In most instances, Pet Service Providers and guests should be able to resolve issues on their own.
這是否有幫助?